House of Baltic Linen is committed to the excellence of our products.
Customer support is available to help you with any queries after your purchase. Contact us at firstname.lastname@example.org if you require any assistance with your product after purchase.
You are entitled to have the goods replaced if the goods fail to be of acceptable quality.
A major problem is when the item you received :
- is damaged;
- is wrong item;
- is unsafe to use;
If the problem is major, we will either replace the item or issue a full refund.
Proof of purchase will be required and we may need to assess the product to determine whether or not you are entitled to a refund, replacement.
If you believe there is a problem with the item you purchased please contact us at email@example.com and we will assist you.